About Us

The world of IT & telecom has been turned on its head.

 

unnamed (20)

Our Technology Advisors Are Here To Help.

It’s no secret that communications technology continues to evolve at a whirlwind pace. The recent rise of the mobile workforce and business demands for more integrated, secure solutions is forcing businesses like yours to reevaluate their existing communications systems.
This evolution, coupled with a vast array of technology choices and vendors, makes it virtually impossible for IT departments and business owners to navigate the ever-changing landscape of telecom and IT with total confidence. For many, they just don’t know where to start.

IT & telecom should elevate your business, not bog it down

Set it free with thoughtfully tailored voice, data, cloud and internet services crafted for your unique business goals and challenges. We understand the critical impact that IT has on your bottom line, so we consolidate all your company's communications needs (voice and data) into one discounted package that frees you to put more time and money into growing your business.

unnamed (23)

Enter Symplicity Communications

No pushiness, no ego, no unnecessary costs, and definitely no poor customer service

Our caring group of experts gets to know you and your business closely, so we can uncover ways for you to save money and communicate faster.  We pride ourselves on transparency and helpfulness because that's what you deserve. 

unnamed (22)

Your Trusted Expert In The New World Of Business Technology.

At Symplicity Communications, we aim to make choosing technology for your business simple. Unlike some in our industry, we’re not driven by the “promotion of the day” or products with the best commission rates from service providers. Instead, we view each client as a long-term relationship that is built on trust, transparency, and loyalty.

Let us do the work for you.

We can organize inventory of each of your bills, handle billing errors with your carrier(s), proactively manage contracts, and deliver ROIs that can be used for hardware upgrades or network performance improvements. Are you paying more than market value for your services? Are you using technology that is appropriate for what it's being used for? These are the types of questions that we will answer for you, and provide solutions for.

unnamed (21)

How Do We Do That?

The secret to your success is in the fabric of our business.

People

It’s always nice to know that someone has your back, and our team is that someone. We are like a family, and like any family, we are made up of a group of unique individuals with endless talents. We work tirelessly, and we don’t check out at closing time. We strive to translate even the most complex technical details into simple language. If we can’t solve the challenge you are having, you can rest assured that we will find someone who can.

Process

We’ve been around long enough to know that one solution doesn’t fit every client. Armed with this knowledge, we’ve developed a tried and true process that allows us to work strategically with you to design a communications solution that is perfectly suited for your business. Grounded in our principles and values, our process extends beyond where typical vendors end, taking you all the way through post-implementation.

Passion

While business communications and vendors have changed over the years, Symplicity’s unwavering desire to be your trusted expert will always remain. We are passionate about technology, dedicating our time to staying in front of the latest and greatest solutions for today and the future. This passion is the driving force behind helping you achieve success.

The Experts Behind Symplicity Communications

Work with a team that truly cares about making a difference for the people we serve, and is dedicated to helping you and your business prosper.

We’ve carefully built a friendly, highly-experienced group that holds itself to the highest

standard of integrity and urgency.

We’re listeners, investigators, and problem-solvers who don’t mind missing sleep to get the

job done right for you.

CEO

Catherine (Lazarock) Behrenbrinker

CEO

Always do the right thing, even when no one is looking.
I founded Symplicity Communications in 2007 to help people avoid misleading sales practices during telecom purchases. By bringing respect, clarity and flexibility to the process, we help clients find peace of mind in a complex market. My Midwestern values drive how I do business and select the team that makes Symplicity special. I love this industry and serve as a Co-chair for Inforum Michigan’s TechnologyNEXT program for women in technology.

Sales and Marketing Team

Paul Nagel

Paul Nagel

Vice President of Customer Experience
Victor2-scaled-e1618708304923

Victor Zuniga

VP of Federal Contracting Practice
image001-Edited

Lorraine Osborne

Technology Advisor
FB_IMG_1665077056882 (1)

Doug Seites

Sales / Marketing Administrator
Rodney-Website

Rodney Bond

Technology Advisor
1BoldStep-logo-5-e1655825810167

1 Bold Step

Fractional Marketing Team
Finnegan

Finnegan

Chief Mischief Maker

Engineering Team

Brandon-Burchard-1

Brandon Burchard

Technical Solutions Engineer
David-Dykema

David Dykema

Microsoft & Technical Solutions Engineer

Customer Success Team

Renee-Website

Renee Velderman

VP of Customer Success
1601905519020 (1)

Jennifer Gorton

Customer Success Manager
Britney2-scaled-e1618709270611

Britney Hayden

Administrative Coordinator
image013

Jessica Reilly

Senior Customer Success Manager
1670459705015

Patricia Pastor

Customer Success Manager