Discover the benefits of working with a supplier-neutral telecom & IT agent who truly works to make things simple.
Are you overwhelmed by the number of technology vendors you’re managing and coordinating on a daily basis?
We partner with industry-leading security, UCaas, CCaas, telecommunications, and network hardware/software vendors so you only have to work with one partner; Symplicity Communications. Consider us your technology analyst.
Are you sure you’re getting the best deal from your technology providers?
If you’ve spent time trying to figure out your technology invoices only to find yourself stuck in an endless loop of support and sales emails, you’re not alone. We are experts in analyzing your invoices across vendors, making sure you’re getting the best possible rates based on your usage and number of locations, and not paying duplicate fees for overlapping services that more than one vendor may provide. We call it TEM: Technology Expense Management.
Do you have more than 20 telecom invoices?
If you have multiple locations across a broad geography, you likely have quite a few different carriers for telecommunications. Understanding one telecom invoice can be daunting much less having to deal with different carriers’ plans and invoices. We’ve condensed hundreds of invoices for our clients, making it easy for them to budget and identify opportunities when new technologies and promotions come along. In one case specifically; we consolidated over 300 invoices into fewer than 25 for a regional grocery chain. Let us cure this headache for you!
When there’s a problem with your technology, do you know who to contact first?
Business technology is complex and finger-pointing between vendors is all too common. When you partner with Symplicity, help is only ONE contact away. Let us take trouble-shooting off your plate so you can focus on more strategic operations.
What our clients are saying about us
“Catherine runs a class act company with the best continual followup. Two years after the sale of our phone system. Symplicity is still following up. You do not see that a lot in this field.”
Industrial Coating Services
“I have worked with Symplicity for over two years and greatly appreciate the hard work and integrity of the entire team. Their exceptional services have been so valuable to our business. They work diligently to correct billing errors, saving us time and money, at no cost to us!”
“I highly recommend Symplicity. We hired them for our new phone system. They delivered beyond exceptional customer service from the very start of our project, to the very end and even after our system was installed.”
"We have greatly benefited from our relationship with Symplicity. They take the time to understand our business and recommend products that are a good fit. We now have the best combination of equipment and carriers seen in my fifteen years on the job. The savings achieved while maintaining or improving the level of service has been amazing!”
"A thoughtful technology company that runs their business the old-fashioned way... by working hard to ‘earn’ both your trust & your business."
"Symplicity has really allowed us to decrease our time spent on telecommunication problems. This includes billing problems, repair problems, and new services. We no longer wait endlessly on hold with a customer service representative every time we need something resolved. We now make one call to Symplicity and wait for a resolution. This allows us to spend more time working with our patients and our business needs.”
“After working with Catherine and her team over the years, and having her as a resource, I find myself more confident in understanding today’s voice and data administration. We’ve truly benefitted with the energetic knowledge of Symplicity.”
“Symplicity was a tremendous asset assisting us with our new phone system, both the quality of the product and especially their experience and technical training. Symplicity employees have gone above and beyond to ensure that our transition went smoothly, and they continue to support as needed.”
Professional Networking & Educational Organization
Our approach to your business is unlike any other
We take the time to get to know your business, understand your needs, and help you develop a technology strategy that is unique to your business.
We exist to develop an organized, cost-effective, easily managed technology operation for enterprise organizations.
We know how much time goes into keeping a business online (and that it’s often a thankless job). Our people are here to help you think differently, explain and justify complex solutions to the rest of your leadership team, and advocate for you. If you’re looking for thought leadership and relevant case studies, subscribe to our blog for a monthly post.