Here’s The Deal
Technology Should Work For You, Not the Other Way Around
Crafting unforgettable customer experiences, developing seamless automations, and bringing cutting-edge cybersecurity technologies to you is our specialty.
This is Our Why
We Understand. We Care. We Deliver.
At Symplicity Communications, we hold a fundamental belief in the power of understanding, caring, and helping our clients. It’s not just about providing a service; it’s about building a genuine and empathetic relationship that goes beyond the transactional. We believe that when we take the time to truly comprehend our clients’ unique needs, challenges, and aspirations, we can tailor our solutions to perfectly fit their goals.
INVENTORY
32%
phone line reduction
Midwest Super Retailer
INVOICES
44→14
change in number of invoices
Healthcare Provider
CONTRACTS
50%
reduction in total number of contracts
Grocery/Market
How do we do it?
We Don’t Just Sell Technology
We build lasting partnerships. When you choose Symplicity, you embrace excellence. Our personalized approach means you’ll have a dedicated team who understands your unique needs and offers tailored solutions, making the journey smoother. You’re not just a customer – we become an extension of your team.
Empower Your Success
Symplicity Services
Simplify the complexity of navigating services providers and products with the expert guidance of Symplicity Team.
Technology Expense Management (TEM)
See how we’re saving our clients bundles of money simplifying their telephony and technology systems.
Customer Experience (CX)
For less than you might expect, we can create an awesome experience for your customers with the power of automation and technology.
Automation
From HR to finance, streamline your company’s operations with business automation. We can show you how.
Unified Communications (UCaaS)
Elevate your communication and collaboration, streamline your operations, and drive success and growth in your organization.
Contact Center (CCaaS)
Enhance customer engagement, boost customer satisfaction, and empower your support teams with seamless communication tools that drive business success.
Cybersecurity
Safeguard your vital assets and data so you can concentrate on expanding your enterprise with confidence and assurance.
More Services
Managed IT
Managed IT services that reduce downtime and optimize productivity—you can focus on your core objectives with confidence and peace of mind.
SDWAN Solutions
Transform your network and enhance agility, security, and efficiency across your organization with SD-WAN solutions tailored to your needs.
Business Intelligence
Make data-driven decisions and streamline your processes with business intelligence solutions designed to unlock potential and drive growth.
SIP Trunking
Streamline your telephony infrastructure, reduce costs, and enhance call quality with customized SIP trunking solutions.
Disaster Recovery
Ensure business continuity, protect critical systems and data, and enjoy rapid recovery and minimal downtime with disaster recovery services.
Colocation
Elevate your IT infrastructure with colocation services designed to provide secure, scalable, and reliable environments for your mission-critical systems.
Mobile Device Management
Optimize your mobile workforce and ensure control, security, and productivity across all devices with mobile device management solutions.
Symplicity Case Studies
How Symplicity Helped a Major Grocery Chain Save Millions
A large grocery chain hired Symplicity to audit their telecom invoices and simplify their telephony systems. We found savings opportunities beyond our wildest dreams.
Streamlining Communication for a Manufacturer
“Smooth and easy transition.” How we helped a Michigan manufacturer switch from on-premise to cloud-based and unified communications.
Who Do We Do It For?
Technology Solutions for Everyone
We partner with industry-leading hardware, software, and service vendors, so you only have to work with one partner: Symplicity.
For Executives
We help CEOs and other top-level executives drive strategic growth, manage resources effectively, and ensure organizational success.
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- Our business intelligence solutions help you make informed decisions that drive growth and optimize performance.
- Through business automation and managed IT services, we help you optimize processes, reduce inefficiencies, and lower operational costs.
- Our UCaaS and CCaaS solutions empower your teams to connect and collaborate seamlessly, fostering a more productive and engaged workforce.
- Our cybersecurity and MDM solutions protect your organization’s critical assets and data, ensuring business continuity and compliance.
- Our SD-WAN, colocation, and SIP trunking services strengthen your organization’s IT infrastructure, preparing it for the demands of future growth.
For Finance
We help CFOs manage financial resources, ensure cost-efficiency, and support organizational growth.
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- Reducing costs: with solutions like SIP trunking and SD-WAN, we assist you in lowering communication and network expenses.
- Streamlining processes: we can help automate routine procedures, reduce manual efforts, and minimize errors.
- Enhancing financial insights: transform your financial data into actionable insights and make informed decisions that support organizational growth.
- Security and compliance: protect your sensitive financial data and systems, ensure adherence to industry regulations, and safeguard your organization’s reputation.
- Facilitating collaboration: enable seamless communication and collaboration between finance teams and other departments for a more efficient and cohesive organization.
For IT
We help CTOs and technology leaders manage IT infrastructure to ensure the organization’s technological growth and security.
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- Our SD-WAN, colocation, and SIP trunking solutions help you build a resilient, scalable, and future-proof IT infrastructure.
- Our managed IT services alleviate the burden of daily IT operations, allowing you to focus on strategic initiatives that drive innovation and create a competitive edge.
- Our UCaaS solutions empower your teams to connect and collaborate effectively, fostering a more productive and innovative workforce that drives organizational success.
- Our cybersecurity and MDM solutions safeguard your organization’s critical assets and data, ensuring business continuity and compliance with industry regulations.
- Our business intelligence solutions transform your organization’s data into actionable insights, enabling you to make informed decisions that fuel growth.
For Security
Protect your infrastructure and assets with the best cybersecurity measures.
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- MDR solutions provide 24/7 threat monitoring and response across your critical assets, freeing up your team to focus on improving defenses.
- Compliance solutions maintain continuous compliance with industry regulations and standards, handling audits and reporting burdens.
- Security awareness training engages employees as a human firewall to recognize threats before they become incidents.
- Incident response services minimize damage, restore operations quickly, and capture forensic evidence after an incident occurs.
- Virtual CISO services provide experienced leadership to guide your cybersecurity strategies, budget, resources, and executive communications.
For Marketing
We help CMOs and marketing professionals drive brand awareness, generate leads, and support your organization’s growth through effective marketing campaigns.
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- Connect with your target audience through multiple channels, fostering stronger relationships and driving brand loyalty.
- Enjoy seamless communication and collaboration among marketing teams and other departments for better marketing outcomes.
- Turn your marketing data into actionable insights, empowering you to make informed decisions, optimize campaign performance, and identify new opportunities.
- Streamline marketing processes, such as campaign management, content creation, and lead nurturing, reducing manual efforts and increasing efficiency.
For HR
We help HR departments attract and retain talent, foster a positive work environment, and support organizational growth through effective human resources management.
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- Streamline HR processes such as recruitment, onboarding, performance management, and payroll to reduce manual efforts and increase efficiency.
- Enhance communication and collaboration among HR teams and other departments for greater employee engagement and satisfaction.
- Leverage data-driven insights that empower you to make informed decisions, optimize talent management, and identify areas for improvement.
- Ensure security and compliance, protect sensitive HR data and employee information, and safeguard your organization’s reputation.
- Effectively manage and engage with remote and mobile employees, fostering a more inclusive and connected work environment.
For Entrepreneurs
We help entrepreneurs and small business owners drive business growth, manage resources efficiently, and maximize profits.
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- Streamline operations, reduce manual efforts, and increase efficiency so you can focus on strategic initiatives that drive growth.
- Transform your data into actionable insights, empowering you to make informed decisions that fuel growth and optimize performance.
- Protect your critical assets and data, ensuring business continuity, and compliance with industry regulations and privacy laws.
- Streamline your IT infrastructure and alleviate the burden of daily IT operations, allowing you to focus on growing your business.
For Sales
We empower sales teams to build strong relationships with customers and increase customer engagement.
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- Seamless communication tools enable you to connect with customers effectively and drive sales through exceptional service.
- Unified communications solutions foster better collaboration among sales teams and other departments, ensuring a more cohesive organization.
- Business intelligence solutions transform your sales data into actionable insights, so you can make informed decisions and identify opportunities.
- Lead management, pipeline tracking, and contract management automations can reduce manual efforts and increase efficiency.
Why Symplicity?
Symplicity helps companies choose, manage, and secure the technology they need to function optimally. We understand that navigating the complex landscape of telecom and IT can be challenging, especially with the multitude of vendors and technology choices available. We are a supplier-neutral solutions provider who functions as an extension of your team to do what’s best for your company’s bottom line.
With Symplicity, you can be confident that your IT and communications infrastructure will be optimized to support your evolving requirements. Our team works tirelessly to provide solutions that enhance productivity, streamline operations, and drive success.
From the Symplicity Library
Grand Rapids Chamber Diverse Business Enterprise Certification
We are excited to announce that Symplicity Communications has been granted our Diverse Business Enterprise Certification as Women Owned by the Grand Rapids Chamber! The…
Learn More Grand Rapids Chamber Diverse Business Enterprise Certification
The Symplicity Communications Newsletter: August Edition
As the warm days of summer come and go, it’s hard to believe how quickly time is passing by. The chatter in the office and…
Learn More The Symplicity Communications Newsletter: August Edition
Symplicity Communications Re-Certified By Women’s Business Enterprise National Council
WBENC Certification is the gold standard for women-owned business certification in the United States.
Learn More Symplicity Communications Re-Certified By Women’s Business Enterprise National Council
Frequently Asked Questions (FAQ)
How can TEM help my company?
Technology expense management (TEM) can benefit your company in the following ways:
- Cost savings: TEM helps you identify and eliminate unnecessary expenses, such as unused services or duplicate charges. So many of our clients don’t have a full picture of what they’re actually paying for, or if they’re getting the best possible deal. Our dedicated team will dive in and show you what’s really going on.
- Improved visibility: you gain a comprehensive view of your technology expenses, making it easier to understand your spending patterns and identify opportunities for optimization.
- Streamlined processes: we simplify the management of your technology expenses, reducing manual efforts and increasing efficiency in tasks such as invoice processing, expense allocation, and vendor management.
- Budget control: we help you create more accurate budgets and forecasts so you can make better-informed decisions regarding your IT and technology investments.
- Vendor management: we help you manage relationships with multiple vendors by consolidating and organizing all related information, allowing you to negotiate better contracts, resolve billing disputes, and ensure you are receiving the best possible service.
- Enhanced compliance: track and manage your organization’s technology expenses in accordance with industry regulations and internal policies, reducing the risk of non-compliance and potential fines.
Contact us to discuss how our TEM solutions can help your company run more efficiently.
Are you a service provider?
We provide our signature technology expense management service (TEM) and are the best in the business at sleuthing through your invoices and cutting costs while upgrading infrastructure. For services such as automation, disaster recovery, colocation, managed IT, communications, or cybersecurity solutions, we partner with other providers.
When you partner with Symplicity, we negotiate better rates from third-party providers based on the volume of business we send them. Often, our negotiated discounts will cover the cost of working with us.
Because we are not beholden to any service provider, we prioritize our clients and what’s best for their bottom line. If we think that a specific solution will increase operational efficiency or reduce expenses, we won’t hesitate to tell you.
Do you understand the needs of healthcare companies?
Yes, we work with many healthcare companies and understand their specific needs. If you are with a healthcare company that needs help with technology, systems, or operations, please reach out!
How much does it cost to work with Symplicity?
Our pricing is specific to each client and their needs. Often, our services pay for themselves many times over because:
- We find savings opportunities hiding in your current expenses
- We negotiate significant discounts with our service providers
For a custom quote, talk to us about what’s going on in your company and how we can help you!
Do you know about manufacturing?
Symplicity loves working with manufacturers and understands the core needs and pain points of your industry. If you’re thinking you could use some help, please talk to us today!
Do you help grocers?
We have deep knowledge of the retail industry and have helped a major grocery chain save hundreds of thousands of dollars per year while reducing total technology invoices by 95%.
