The Symplicity Communications Newsletter: April Edition

As April unfolds and spring begins, we find ourselves embracing the spirit of renewal and growth that this season brings. At Symplicity Communications, we’re thrilled to share some exciting updates and initiatives as we move forward into the spring months.

Firstly, we’re delighted to announce our Spring Refresh campaign, aimed at enhancing our services and processes to better serve your evolving needs. Just like the blossoming flowers outside, we’re committed to refreshing and refining our approach to ensure that your experience with us is nothing short of exceptional. From streamlining our invoicing and contract management to conducting thorough reviews of our vendors, we’re dedicated to optimizing every aspect of our service delivery for your benefit.

We’re also excited to introduce some of our great new team members who will help us grow and help our clients in new and exciting ways! And stay tuned for updates on our latest technology enhancements and service innovations designed to empower your business and drive success. We’re constantly striving to stay ahead of the curve and provide you with cutting-edge solutions that propel your organization forward.

As part of our ongoing commitment to transparency and collaboration, we encourage you to reach out with any feedback or suggestions you may have. Your input is invaluable to us as we continue to refine and improve our services to better meet your needs. Together, we can ensure that our partnership remains strong and mutually beneficial for years to come.

Furthermore, we acknowledge the significance of regularly reviewing and evaluating your vendors. Are they still aligned with your evolving needs and objectives? Are there superior alternatives in the market that could elevate the value we deliver to you? By collaborating with us to conduct a comprehensive evaluation of service providers, we can ensure that those vendors exceed your expectations. At Symplicity, we aim to deliver the best possible solutions and services to you.

In closing, we want to express our gratitude for your continued trust and support. It’s thanks to clients like you that we’re able to thrive and grow as a company. Here’s to a season of rejuvenation, growth, and continued success for us all.

Warmly,

Catherine

Catherine Behrenbrinker

CEO & President

[email protected] | 616.588.8501

Symplicity Named MCSB Best Small Business

Symplicity Communications has been recognized as a 2024 APEX Accelerator Best Small Business awardee by Michigan Celebrates Small Business (MCSB). Each region in Michigan selects a company to be recognized as an APEX Accelerator Best Small Business Awardee for demonstrating a strong relationship with the organization as well as significant success as a company. Awardees are selected based on the following criteria:

Demonstrated growth through government contracts
Contributions to the success of the Michigan economy
Strength of the relationship with the APEX Accelerator

This is the first APEX Accelerator Best Small Business Award for Symplicity Communications, which previously won an MCSB award as a Michigan 50 Company to Watch in 2018. The team will be receiving their award on May 21st in East Lansing, Michigan at the 20th Annual Michigan Celebrates Small Business Awards Gala. Read more here.

Symplicity Earns Nitel Top Partner Status

Nitel, a leading network as a service (NaaS) provider, recently announced the Nitel 2023 Top Partner Awards presented as part of the Channel Partners Conference and Expo held in Las Vegas. Symplicity Communications earned Top Partner status based on sales contributions in 2023 among all of Nitel’s partners.

Catherine Behrenbrinker, CEO and President of Symplicity Communications said, “We are extremely honored to receive this award. Nital has been a great partner for us. They have always shown a deep commitment to our customers by making themselves available when we need them and always finding a way to get the job done.”

Symplicity Earns RingCentral Diamond Status

Symplicity Communications was recently honored with our RingCentral Diamond Level Partner Award! This has been a five-year goal for Symplicity to hit the highest partner level with the top #UCaaS service provider on the market. And we are blazing a trail as the first Diamond partner in Michigan!

Symplicity Takes on Channel Partners in Las Vegas

Members of the Symplicity Communications leadership team traveled to Las Vegas in March to attend Channel Partners 2024.

While attending the #1 largest channel event in the world, President and CEO Catherine Behrenbrinker, Chief CX Officer Paul Nagel, and VP of Global Sales Leo Gonzalez met and networked with service providers and trusted partners, attended keynotes and conference sessions, and learned all about the new and exciting technology solutions that we can provide for our clients!

Paul and Leo were also able to take part in the 8th Annual Tech4Change Charity Golf Tournament, benefitting US Cyber Initiative.

Welcome Heather Taylor- New Customer Success Coordinator

The Symplicity Communications team has added a new member recently, and we’d like you to help us welcome her!

Heather Taylor has joined the Symplicity Communications team as our new Customer Success Coordinator! Heather adds another strong and talented professional with tremendous experience in the telecom and technology industries to the Symplicity team. Read More.

Welcome Thomas Shipp II- New Technical Project Manager

The Symplicity Communications team has added a new member recently, and we’d like you to help us welcome him!

Thomas Shipp II has joined the Symplicity Communications team as our new Technical Project Manager! His choice to become part of our team, following his retirement from in early February, highlights a mutual dedication to innovation and excellence that Symplicity brings to our clients. Read More.

Welcome Kevin Johnson- New VP of CX/PX Solutions