Symplicity Communications
Cloud-based phone systems, or cloud phones, are quickly becoming the standard phone communication tool for businesses that are seeking to modernize their communications infrastructure with a system that is more reliable, more dynamic, and less expensive than older phone systems. Cloud phone systems replace traditional landlines and are usually hosted by a third-party service provider. […]
In earlier posts, we’ve taken a look at the evolution of Communications Platform as a Service (CPaaS) technology over the last couple of years, including a study of how the pandemic has accelerated its adoption. However, it’s still early days for CPaaS. Providers are continually perfecting ways of streamlining customer service against the continuing background […]
Confusing and costly. That sums up the stereotypical view of enterprise communications. Thankfully, it doesn’t have to be that way. In the last few years, unified communications as a service (UCaaS) has come into its own, helping business owners to develop less expensive and more intuitive ways of communicating with clients and collaborating with co-workers. […]
UCaaS (unified communications as a service) helps businesses bring together their various communication technologies under one convenient, streamlined source. From voice and video calls to audio conferencing, real-time messaging, and more, UCaaS unifies any and all forms of communication used by employees on a cloud-based interface. While UCaaS offers clear benefits for businesses, choosing the right vendor […]
Your communications ecosystem is critical to the success of your business – especially in the new era of work that is geo-dispersed and remote or hybrid-remote for the foreseeable future. Traditional communications systems such as on-site VoIP had their day, but many businesses have recognized the power of the cloud now. The flexibility, scalability, security, […]
7 Key Advantages of Moving to a Cloud Communications System As with many cloud applications used to run mission-critical parts of the business, UCaaS has come of age. The rapid adoption by businesses of all sizes attests to its reliability. In addition to carrier-grade reliability for your business phone calls, a cloud communications and collaboration […]
