January gave us a strong start to 2026. On January 5th, we officially went live with our new business platform — a milestone that represents months of planning, collaboration, and […]
Category: Customer Experience (CX)
Customers Want Ease. Employees Want Tools That Actually Help. AI is no longer optional in customer experience. Leaders are pushing for it, customers expect it, and employees are looking for […]
Why AI Without Data (and People) Falls Flat AI is everywhere. Boards want it. Executives demand it. Customers expect it. Yet AI is only as strong as the data behind […]
The Data, AI, and Human Equation: What It Really Takes to Deliver Intelligent CX Customer experience is evolving faster than ever, and at the center of that evolution is a […]
The Entrepreneurial Leap: Chris Randall’s Journey to Disrupting the Cleaning Industry In the latest episode of Symplicity Conversations, host Catherine Ripley was joined by Chris Randall, the CEO of Sweep […]
Michael Meyer, VP of Product and Strategy at Summit, recently joined us on the Symplicity Conversations Podcast to discuss the evolving landscape of data centers, the importance of trust in […]






