Symplicity Communications is excited to announce the addition of Ben Murray as our new Vice President of Government Contracting. Ben joins the expanding Government division at Symplicity Communications, headed by […]
Platform as a service (PaaS) enables application development and deployment from the cloud. It allows users to build, test, and run applications without the need to manage the underlying infrastructure. […]
Unified communication as a service (UCaaS) offers many options, each with unique features and capabilities. To make the best choice for your organization, you must factor scalability, integration, security, and […]
Voice over Internet Protocol (VoIP) sends communication over the Internet. “Plain old telephone service” (POTS) uses traditional circuit-switched telephony. Which one is better for your organization? Let’s find out!
A well-executed complaint resolution strategy transforms unhappy customers into loyal advocates for your business. With the proper and effective customer concerns resolution, you demonstrate your commitment to their satisfaction and […]
Symplicity Communications is excited to announce that Carla Brassard has joined the team as our new Client Success Analyst. Carla will play an instrumental role in providing support and insight […]
