Symplicity Communications, Inc. is excited to announce the recent addition of Jon Manser as our new Senior Data Insights Analyst.
“Data tells a story,” said Symplicity Communications President and CEO, Catherine Ripley. “The right people know how to turn that story into action. We’re excited to welcome Jon Manser as Senior Data Insights Analyst. His ability to uncover insights, identify opportunities, and support strategic decision-making will strengthen our commitment to innovation and impact.”
John began his career with a large telecommunications company and spent over a decade in a variety of roles focused on Customer Retention and Sales before transitioning into a Field Operations Analyst position. In that role, Jon specialized in KPI reporting for Field Technicians and monitoring the overall health of the network.
Prior to joining Symplicity, Jon worked with a food distribution and retail company where he focused on internal process improvement, strengthening accountability, and automating reporting for Wholesale Finance operations.
Jon brings a focus on data and uncovering operational inefficiencies and will utilize his passion for data storytelling by translating complex information into actionable insights that drive meaningful change across diverse audiences.
Said Jon about his new role, “I am thrilled to be joining Symplicity and contributing to a team dedicated to delivering an exceptional customer experience. “
About Symplicity Communications
**Symplicity Communications, established in 2007 and based in Grand Rapids, Michigan, is a supplier-neutral technology solutions advisor specializing in enhancing customer and digital experiences while ensuring cybersecurity and managing technology expenses. As a Certified Women Owned Business by WBENC and Diverse Business Enterprise by the Grand Rapids Chamber, we pride ourselves on our inclusive approach. By partnering with top industry vendors, we simplify the process for our clients, offering comprehensive solutions that optimize IT infrastructure, drive productivity, and ensure long-term success. With our dedicated team and extensive expertise, we serve as an invaluable extension of your company, guiding you through the complex landscape of technology to achieve your goals efficiently and effectively. **
