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Resources

Category: General

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GeneralSymplicity Communications

Cloud vs. Colocation for Data Storage

Cloud computing and colocation offer very different models for outsourcing your data storage. The two choices have different cost profiles, risk profiles, and other key differentiators.

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Customer Experience (CX)General

How to Use Live Chat for Better Customer Experience

Live chat improves your customer experience (CX) because customers value fast, real-time support. 

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GeneralIn the NewsSymplicity Communications

WATCH: Catherine Behrenbrinker Joins the MeetHER Podcast

Recently, Symplicity Communications CEO and President Catherine Behrenbrinker sat down with Jennifer Wangler, VP of The Right Place, for an episode of the MeetHER podcast.

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Customer Experience (CX)General

How to Leverage CX Metrics to Improve the Customer Experience

Improved customer experience translates to more revenue and better profit margins. You can’t improve what you don’t measure, which is why customer experience metrics are so vital to your CX efforts. 

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Symplicity Communications We Make Technology Easier June 2024 Newsletter
GeneralIn the NewsSymplicity Communications

The Symplicity Communications Newsletter: June Edition

Symplicity’s Strategic Growth: A Message from Catherine Over the past few months, Symplicity has experienced remarkable growth, expanding our team from 12 to 23 dedicated professionals. This growth marks a significant milestone in our journey, and we are thrilled to share our vision for the future with you.

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Carla Brassard Client Services Analyst
GeneralIn the NewsSymplicity Communications

Carla Brassard Joins Symplicity Communications as Client Success Analyst

Symplicity Communications is excited to announce that Carla Brassard has joined the team as our new Client Success Analyst. Carla will play an instrumental role in providing support and insight […]

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