On July 17th, the Symplicity Communications team once again hosted the annual Summer Celebration and Technology Expo. The event took place at Millenium Park in Grand Rapids and featured 17 trusted partners and service providers displaying the newest and best in technology solutions.
Category: General
Symplicity Communications proudly served as the Storytelling Sponsor for the Inforum Annual Meeting, and Symplicity Communications President and CEO Catherine Behrenbrinker, who serves on the Inforum Borad of Directors, was able to present and deliver a speech.
Cloud computing and colocation offer very different models for outsourcing your data storage. The two choices have different cost profiles, risk profiles, and other key differentiators.
Live chat improves your customer experience (CX) because customers value fast, real-time support.
Recently, Symplicity Communications CEO and President Catherine Behrenbrinker sat down with Jennifer Wangler, VP of The Right Place, for an episode of the MeetHER podcast.
Improved customer experience translates to more revenue and better profit margins. You can’t improve what you don’t measure, which is why customer experience metrics are so vital to your CX efforts.







