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Resources

Category: General

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Customer Experience (CX)General

How to Leverage CX Metrics to Improve the Customer Experience

Improved customer experience translates to more revenue and better profit margins. You can’t improve what you don’t measure, which is why customer experience metrics are so vital to your CX efforts. 

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Symplicity Communications We Make Technology Easier June 2024 Newsletter
GeneralIn the NewsSymplicity Communications

The Symplicity Communications Newsletter: June Edition

Symplicity’s Strategic Growth: A Message from Catherine Over the past few months, Symplicity has experienced remarkable growth, expanding our team from 12 to 23 dedicated professionals. This growth marks a significant milestone in our journey, and we are thrilled to share our vision for the future with you.

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Carla Brassard Client Services Analyst
GeneralIn the NewsSymplicity Communications

Carla Brassard Joins Symplicity Communications as Client Success Analyst

Symplicity Communications is excited to announce that Carla Brassard has joined the team as our new Client Success Analyst. Carla will play an instrumental role in providing support and insight […]

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GeneralSymplicity Communications

Symplicity Communications Attends AMP’d Cloud Masterclass

Our VP of Global Sales, Leo Gonzalez, recently attended the Intelisys AMP'd Cloud Masterclass, and we wanted to share a bit about his experience. Hear Leo talk about what the event was about, what he learned, and how his team took 1st place in the certification competition!

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Heather Taylor Customer Success Coordinator
GeneralIn the NewsSymplicity Communications

Heather Taylor Joins Symplicity Communications as Customer Success Coordinator

Symplicity Communications is excited to announce that Heather Taylor has recently joined the Symplicity Communications, Inc. team as the new Customer Success Coordinator.

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Tom Shipp II Technical Project Manager
GeneralIn the NewsSymplicity Communications

Thomas Shipp II Joins Symplicity Communications as Technical Project Manager

Symplicity Communications, Inc. is excited to announce that Thomas Shipp II has joined the company as the new Technical Project Manager.

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