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By Symplicity Communications
Published January 6, 2026
GeneralIn the NewsSymplicity Communications

Tracy Wilcox Joins Symplicity as Operations Program Manager

Symplicity Communications would like to welcome Tracy Wilcox as our new Operations Program Manager

Tracy comes to Symplicity with 10 years of experience in the Mortgage industry, holding various roles such as Mortgage Loan Officer, Loan processor (Operations), and Doc Analyst. Along with preparing and managing loan files to ensure they were accurate, complete and compliant er roles involved reviewing and evaluating financial information, recommending loan products, and maintaining relationships with clients, third parties and the internal team.

With her strong background in process and operations, Tracy will apply her skills and experience to support team success, operational efficiency and long-term business objectives at Symplicity Communications.

Said Tracy, “I’m excited to about the opportunity to join Symplicity, where I’ve heard consistently great things about, especially when it comes to the team environment and overall culture. I’m eager to contribute and grow as part of the team.”

“I am thrilled to welcome Tracy Wilcox to the team as our new Operations Program Manager,” said Symplicity Communications Director of Operations, Carla Skuhrovec. “Tracy joins us with a strong operational foundation and government experience, she will be critical in helping run day-to-day operations, driving disciplined execution across projects, and supporting all operations teams. I am very excited to tap into her expertise as I work to strengthen our operational backbone!”

About Symplicity Communications

**Symplicity Communications, established in 2007 and based in Grand Rapids, Michigan, is a supplier-neutral technology solutions advisor specializing in enhancing customer and digital experiences while ensuring cybersecurity and managing technology expenses. As a Certified Women Owned Business by WBENC and Diverse Business Enterprise by the Grand Rapids Chamber, we pride ourselves on our inclusive approach. By partnering with top industry vendors, we simplify the process for our clients, offering comprehensive solutions that optimize IT infrastructure, drive productivity, and ensure long-term success. With our dedicated team and extensive expertise, we serve as an invaluable extension of your company, guiding you through the complex landscape of technology to achieve your goals efficiently and effectively. **

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