Symplicity Communications Takes on Channel Connect 2023

Recently, members of the team here at Symplicity Communications traveled to Orlando, Florida, to attend Channel Connect 2023, presented by ScanSource and Intelisys.

The event is a chance to connect with industry experts, explore evolving technologies, and collaborate with channel leaders. The Symplicity team took part in a variety of breakout sessions with industry leaders to learn about up-and-coming technologies, best practices, and ways to continue to improve and make sure that we are providing the best service for our clients.

It was a great week of networking, education, and relationship building, and we are excited to bring back all of the knowledge we have gained and relationships we have built, in order to serve you better!

Check out some of what we learned below!

“A big lesson learned at Channel Connect is the importance of connections. Meeting agents, service providers and ScanSource/Intelisys employees at the conference is a critical part of Symplicity’s success. Channel Connect is a great way to step out of the day-to-day business and work on strengthening those relationships. It never fails that when I attend Channel Connect, I come home with a least one big impactful moment. For me – the marketing sessions inspired me to make sure that my marketing team have all the tools that they need to soar to new heights with our marketing efforts. Thank you Intelisys – you always exceed my expectations!”

Catherine Behrenbrinker

CEO and President

“Channel Connect 2023 was not only a great event for Symplicity with the awards that we received recognizing the passion that our CEO has for our customers, but it was also great to see how we can better serve our customers with the emerging technologies that are now ready for enterprise use.  As AI and Automation have advanced, we can now guide our customers understanding of where it might fit in their digital strategy and how it will positively impact the customer experience and their cost of service.”

Paul Nagel

VP of Customer Success

“Attending the Channel Connect event in Florida, I had the initial expectation of gaining insights into established service providers. To my pleasant surprise, I found myself immersed in a wealth of knowledge concerning the field of cybersecurity and the proactive use of AI in identifying threats before they can compromise your network’s security.”

Victor Zuniga

VP of Government Contracting

“It meant a lot to be invited to attend Channel Connect this year. It was wonderful to be immersed in the industry, to hear about trends, and learn about new technology. I’ve always been passionate about the customer’s end experience, and it was very exciting to hear about some of the new types of technology & implementation partners whose goal is to lessen some of the pain points that I’ve heard. Meeting so many other wonderful people in the channel and connecting with our partners was an added bonus!”

Jessica Reilly

Manager, Customer Success Team