Sometimes, it can feel like technology is advancing at breakneck speed. Every year it seems like we create a product or service that would have been science fiction a few decades ago. One of the most transformative changes, however, has been the widespread adoption of the cloud. No longer are businesses and other entities tied […]
As the world becomes more and more dependent on technology, there is so much more data out there than ever before. Unfortunately, because we’ve adopted these new tools and systems so quickly, there has been a steep (and expensive) learning curve, particularly when it comes to security. One of the most troubling signs is that […]
Because the internet has been around for so long, it’s easy to become numb to it after a while. We have unlimited access to the world’s information, and thanks to modern technology, this data can be sent and received immediately. At its core, that’s what the internet does – send and receive information. However, when […]
In our previous article, we outlined the various benefits that your business could expect by incorporating a contact center as a service (CCaaS). However, if you want to understand the multiple reasons why CCaaS technology can help push your brand forward, you need to know all of its components. So, with that in mind, we […]
As a business owner, you need to know what to expect for your company at all times. However, while chances are that you’re ready for most situations (lackluster sales, employee problems, etc.), you might not be anticipating a disaster. Unfortunately, disaster can strike in a variety of ways; first, it could be a natural disaster […]
Thanks to advances in cloud technology, it’s never been easier for businesses to operate without having to invest in complicated and expensive infrastructure. These days, companies have access to a wide array of tools “as a service.” However, as helpful and streamlined as these methods are, they can come with a lot of technical jargon. […]