Symplicity Communications, Inc. is pleased to announce that Erin Stewart has joined the Symplicity team as our new Senior Director of Sales. Erin comes to Symplicity with a bevy of experience in technology and solutions sales, and a history of success and delivering results for clients and colleagues.
“We couldn’t be more excited to have Erin Stewart joining us as Senior Director of Sales,” said Symplicity Communications President and CEO, Catherine Ripley. “Her commitment to integrity, innovation, and results aligns beautifully with our mission—and we’re confident she’ll make an immediate impact!”
With over 15 years in technology solution sales, Erin Stewart has led commercial growth teams, built go-to-market strategies, and delivered results across AI, SaaS, and customer experience innovation. Her work consistently blends measurable impact with a passion for clarity, trust, and long-term partnerships.
At SuccessKPI, Erin served as Senior Director of Sales, doubling bookings year-over-year and driving full-funnel growth by aligning data strategy with the future of generative AI. Her performance earned her back-to-back Sales Leader of the Year awards in 2023 and 2024.
While at Interactions, she built and led high-performing teams across marketing, business development, and solutions consulting—earning honors for Most Efficient POD, Shortest Sales Cycle, and Fastest Ramp to First Win.
Earlier in her career at Interactive Intelligence (now Genesys), Erin developed deep expertise in consultative selling, contact center platforms, and enterprise SaaS. She was recognized with the Product of the Year award by Receivables Advisor and named Best Woman in Software & Technology Sales by WISA in 2019.
“My goal is to help scale what Catherine and the team have built, without losing the heart behind it,” said Erin. “I’m here to grow the commercial business, yes, but even more than that, I’m here to amplify a culture of clarity, trust, and impact. I believe when we stay grounded in that mission, everything else—growth, innovation, success—follows naturally.”
Certified in AI for Business Strategy (MIT) and Generative AI Essentials (University of Michigan), Erin brings strategic insight into the evolving AI landscape. Outside of work, she’s a proud mom of two and serves on the Survivor Advocacy Council at Resilience, reflecting her deep commitment to advocacy, leadership, and empowerment.
Added Erin, “From the moment I met Catherine and her team, I felt an immediate sense of alignment. Their energy, values, and purpose were so clear and so rare. Joining Symplicity means joining a group of people who genuinely care about doing right by clients, by each other, and by the community. That’s the kind of team I’ve always wanted to be part of.”
About Symplicity Communications
**Symplicity Communications, established in 2007 and based in Grand Rapids, Michigan, is a supplier-neutral technology solutions advisor specializing in enhancing customer and digital experiences while ensuring cybersecurity and managing technology expenses. As a Certified Women Owned Business by WBENC and Diverse Business Enterprise by the Grand Rapids Chamber, we pride ourselves on our inclusive approach. By partnering with top industry vendors, we simplify the process for our clients, offering comprehensive solutions that optimize IT infrastructure, drive productivity, and ensure long-term success. With our dedicated team and extensive expertise, we serve as an invaluable extension of your company, guiding you through the complex landscape of technology to achieve your goals efficiently and effectively. **
