We Are Real People
We are a team of caring, passionate individuals. We do things the right way, even
if it’s the hard way. We don’t cut corners, act like robots, or check out
when our clients need us. We’re driven by our desire to provide the best
experience to our clients, plain and simple. We're coffee sippers, book readers, and
movie watchers. We have good days and bad days, but we always treat each other and
our clients with the respect and understanding that we expect for ourselves.
Point is, we're human and understand the need to make meaningful connections.
Here's a bit about what we believe in:
We believe you shouldn’t be bound by limited choices or force-fed technology.
We give you the power to make strategic technology decisions resulting in positive outcomes.
We eliminate the complexity of implementing solutions – and help manage them with ease.
We bring simpler, scalable, and more capable solutions to your technology strategy.
Peace of Mind
We make accomplishing your goals pain-free with people who care about your success.
This is Our Passion
Symplicity isn’t just another technology consultancy. We’ve built our entire business around our desire to
strategically match the latest technology solutions to businesses like yours.
Telecom Expense Management
Take a deeper look into your telecom spend and uncover underutilized assets and cost savings opportunities for telecom services throughout your business.Learn More »
Connectivity or Network Services
Build reliable and secure network connections to support your business cloud, telecom, and mobility solutions at all of your business locations.Learn More »
Migrate your business to the cloud with private, public, or hybrid solutions that help you minimize costs and better manage your IT infrastructure.Learn More »
Safeguard your business with improved security solutions designed to keep you protected from the data center all the way to the WAN/LAN.Learn More »
Streamline your business communications with more flexible voice, video, and business application solutions that empower your entire workforce.Learn More »
Here's How We're Different
Our approach to your business is unlike any other.
We take the time to get to know your business, understand your needs,
and help you develop a technology strategy that is unique to your business.
Identify unique business challenges, evaluate potential technologies, research success criteria.
Develop a strategy for improving and implementing technologies for current and future business needs.
Work with client and carrier throughout provisioning and turn up to ensure a smooth transition to new services.
Assist in disconnecting services from previous provider and moving all processes into new services.
In-depth comparison of quoted pricing and bills to identify any billing errors and work with carrier on corrections.
Assist client with any service disruptions ot outages that may occur throughout the life of the contract.
Service Providers WeBelieve In
When you work with Symplicity, you get access to best-in-class technology and service
providers and a full portfolio of solutions they offer. Here are just a few.
"Symplicity has really allowed us to decrease our time spent on telecommunication problems. This includes billing problems, repair problems, and new services. We no longer wait endlessly on hold with a customer service representative every time we need something resolved. We now make one call to Symplicity and wait for a resolution. This allows us to spend more time working with our patients and our business needs.”
Cheri Munson, Medical Facility
“After working with Catherine and her team over the years, and having her as a resource, I find myself more confident in understanding today’s voice and data administration. We’ve truly benefitted with the energetic knowledge of Symplicity.”
James, Construction Industry
“Symplicity was a tremendous asset assisting us with our new phone system, both the quality of the product and especially their experience and technical training. Symplicity employees have gone above and beyond to ensure that our transition went smoothly, and they continue to support as needed.”
Judy, Professional Networking & Educational Organization
“Catherine runs a class act company with the best continual followup. Two years after the sale of our phone system. Symplicity is still following up. You do not see that a lot in this field.”
Fred, Industrial Coating Services
“I have worked with Symplicity for over two years and greatly appreciate the hard work and integrity of the entire team. Their exceptional services have been so valuable to our business. They work diligently to correct billing errors, saving us time and money, at no cost to us!”
“I highly recommend Symplicity. We hired them for our new phone system. They delivered beyond exceptional customer service from the very start of our project, to the very end and even after our system was installed.”
Jami, Technology Industry
We have greatly benefited from our relationship with Symplicity. They take the time to understand our business and recommend products that are a good fit. We now have the best combination of equipment and carriers seen in my fifteen years on the job. The savings achieved while maintaining or improving the level of service has been amazing!”
John, Distribution Industry
"Your Technical Solutions Engineer has been great to work with! We have so appreciated his patience, expertise, and passion behind delivering the right solution to clients."
Laura, Real Estate Operations
"A thoughtful technology company that runs their business the old-fashioned way... by working hard to ‘earn’ both your trust & your business."
Mike, Human Services Agency
"Symplicity Communications is, with Phone and Internet services, like an insurance broker is versus going directly to an insurance company. And saving money is good, but their real value kicks in when you have a problem with your phone or internet service. One call and they are working with you and your provider until everyone is satisfied that your service is fully restored. Their customer service is out of this world!"